"If people are rude, nothing will be established; if things are rude, nothing will be done." In the workplace, etiquette and politeness are the "lubricant" of interpersonal relationships, which can effectively reduce friction between people. Workplace etiquette avoids interpersonal conflicts at work to the greatest extent, making interpersonal communication a very pleasant thing. Familiar with and master etiquette, you can do analogy, treat people just right, not disrespectful. It can not only give people a good impression, but also promote interpersonal communication and bring convenience to work or study.
Business etiquette is the art of people in business communication, asking for business cards: asking for business cards is to be able to get it, and the second is to leave a good impression on the other party. If you want to take it, you must give it first. 3. The Humility Method. How to ask you later, humility to pay attention to the object, in the face of a lady 4, equality law. How to talk to you in the future,
The use of communication tools: business communication is about rules, that is, the so-called no rules no square, mobile use, in business communication: do not ring, do not listen, do not go out to answer. When interacting with people, you should check off after greeting, so as not to make people feel that you are half-hearted, and you are beating and loud in interacting with people. We need to distinguish ourselves from migrant workers.
Conversation Etiquette Conversation is an activity of business negotiation activities. In the successful conversation activity, observing the conversation etiquette plays a very important role. 1, respect each other, understanding each other in conversation activities, only respect each other, understand each other, in order to win each other's emotional proximity, so as to gain each other's respect and trust. Therefore, before the negotiation, the negotiator should investigate the other side's psychological state, consider and choose to make the other side easy to accept the method and attitude; Understand the other party's speaking habits, education level, life experience and other factors may affect the negotiation, so as to prepare more hands and target. When talking, we should be aware that speaking and listening are mutual and equal, and both sides should master their own time when speaking, and there can be no situation of domination by one party. 2, timely affirmation of the other side in the negotiation process, when the views of the two sides appear similar or basically the same situation, the negotiator should quickly seize the opportunity, with effusive words, to affirm these common points. The language of approval and affirmation often produces an unusually positive effect in conversation. When one side of the conversation timely and accurately confirms the other side's point of view, it will make the whole atmosphere of the conversation become active and harmonious, and the two unfamiliar sides begin to have a sense of consistency from numerous differences, and then very subtly close the psychological distance. When the other party agrees with or affirms our opinions and views, we shall communicate with feedback in actions and words. This kind of two-way exchange is easy for the negotiators of both sides to feel harmonious, so as to lay a good foundation for reaching an agreement. 3, the attitude is kind, the language should be natural when talking properly, to be full of confidence. Be gracious in manner and appropriate in language. Do not gesture too much, the distance of the conversation should be appropriate, and the content generally does not involve unpleasant things. 4, pay attention to speed, intonation and volume in conversation speed, intonation and volume have a relatively large impact on the expression of meaning. Try to present your ideas at a steady and moderate pace during the conversation. In specific occasions, you can change the speed of speech to attract the other party's attention and enhance the effect of expression. General questions should be stated in a normal tone of voice, maintaining a moderate volume that can be clearly heard by the other party without causing resentment.
Three main things: First, to accurately locate the object of communication, you must know who he is. Then we can decide what to do with him. The value of gift packaging in international exchanges should not be less than 1/3 of the gift, and when accepting a gift from a foreigner, you should open the package in person, and look at it for a while, and praise it. When dining with foreigners, there are three inaccuracies. One is not to decorate oneself in public; Two can not persuade each other to drink food, can not force others to eat; Third, eating can not make sound. This is respect for others, in addition to rules, accept business cards, how to do when accepting business cards is respect for others, professional requirements are to come and go, and not to improper. If you don't have it, answer gently. You can tell the other person that you don't have it or that you are out of it. There is sometimes a need for "good faith deception" in business dealings.
Social etiquette refers to the basic quality and communicative ability that people possess in the process of interpersonal communication. Sociability is playing an increasingly important role in interpersonal communication in today's society. Through socializing, people can communicate with each other, build up depth, and get support and help. Through social networking, people can communicate and share information, which is of great benefit to career success. Method of asking for the other party's business card 1, transaction method. Just hand them your business card. The so-called will take, must give first, come and not go to the wrong. 2. Express law. Express method, is to clearly state their intention: "Mr. (Ms.) ×, nice to meet you, can you change the business card?" 3. The Humility Method. If this person has a higher status, a higher status, you can give him a foundation: "... Listening to your lecture just now is very inspiring, I also deeply feel that I need to improve in the art of communication, I hate to meet you late, now I know that you are very tired, I do not bother you, do you see if there is any chance to continue to consult you in the future?" 4. Contact method. If I am older and sit opposite a female middle school student, that is, 16 years old, and I want to ask for her business card, I can say: "Nice to meet you, I hope to keep in touch with you in the future, I hope to see you again next time, I don't know how to make it more convenient with you." If you don't want to give it to me, you can say something like, "I'll be with you later." Meaning, "I'm not with you anymore." There's a way out of this.
Etiquette 1, the choice of time. Don't call after 10 p.m., before 7 a.m., unless it's a major emergency. 2. Don't call during mealtimes. 3, if there is no major holiday do not play. 4, private is playing at home, office is playing, don't take advantage. To make a long story short, no nonsense, no words don't say. 6. Introduce yourself. A well-trained person should introduce himself after picking it up. 7, suggesting that the other party terminate the call standard practice is to repeat the point. 8, the caller hangs up first, the high status hangs up first.
1. The order in which you extend your hand. In the general social intercourse, the standard order of reaching out when shaking hands should be the highest person in the front, that is, the person with high status reaches out first. When a man and a woman shake hands, the woman usually extends her hand first. When a guest comes to the home and the unit, the master should first extend his hand, and the master first extend his hand to express a welcome to the guest. But if the guest is leaving, the guest offers his hand first. 3. Hand position. The standard hand position should be, the palm should be perpendicular to the ground, the tip of the hand should be slightly down, you don't go straight over, it's actually pointing sideways down, the palm is perpendicular to the ground, the five fingers behind the four fingers together, the thumb is properly open, this is more standardized. 4. Time. The best time to shake someone's hand is usually three to five seconds. Unless it is an expression of encouragement, sympathy and enthusiasm, it can take a little time. But never longer than 30 seconds. 5. Strength. The best thing to do with a handshake is to give it a little more force. 6, cold noise. When shaking hands, there are two main points: to speak; Use facial expressions to match.
Seating etiquette 1. Face the door. The position where the important people sit is the position facing the main door of the room, facing the door. 2. Right is top. The seat facing the front door is the host's, and the one sitting on the host's right hand is the guest of honor. 3. Center is top. 4. Front row is top. 5, the farther away from the door, the higher the position. The host of the round table is facing the door, and the person closest to the door is the last. 6. In China, the left is higher than the right, and the front is higher than the back; Internationally right high. Note: The left and right in the seating arrangement refer to the left and right between the parties themselves. 7, when entering and leaving the door, guests or dignitaries should be allowed to enter and exit first when passing the door, because the front is higher than the back.
Banquet Etiquette 1. Banquet environment. The environment should be hygienic; The environment should be safe; The transportation should be convenient. When you invite a guest to dinner, first of all do not ask him what he likes to eat, but ask him what he does not eat. 3. Toast. In social occasions, especially at the banquet table, the toast should be carried out in a clockwise direction. If I am the host, the first drink is usually with the person on my right, because the person on my right is usually the guest of honor. And then I go clockwise, and my left hand, left one, left two, left three, left four goes like this, clockwise. Commonly thought: It is a more auspicious direction, because we have changed with The Times.
Interview etiquette (1) Necessary self-introduction To the appointment on time, it is best to arrive ten minutes in advance, so that you can calm down a little, tidy up your clothes, and then appear in front of the interviewer with full spirit. The introduction of the interview is not unnecessary repetition, but to deepen the impression and give the other party a three-dimensional feeling. Self-introduction is generally required to be brief, if your name is very poetic, you may also say: "My name is ×××, I am very happy to have the opportunity to your interview." (2) Accept the other party's business card if the other party delivers the business card should be received with both hands, and carefully look at it, familiar with the other party's title, do not understand the word can consult, and then hold the business card in the hand. In the conversation, and then take out the business card from the pocket again, it will make people feel not sincere, and then give the other party a bad impression. Before you finally say goodbye, be sure to remember to put your business card in your jacket pocket to show treasure, do not put it in your pants pocket.
Don't take the initiative to sit down, wait for the interviewer to ask you to sit and then take a seat. Many office environments arrange the position of the manager's office and the person in charge to face the door and back to the window. Such a position arrangement is easy to cause certain psychological pressure to visitors, and in a sense, job seekers are placed in an extremely unfavorable position from the moment they enter. To change this, job seekers should make a conscious effort to position themselves in a way that avoids facing directly away from the door. To do this, turn sideways or tilt the seat slightly out of the forward position. In an interview, posture is very important. If you sit with your hands together or rub your fingers together, you will make the other person feel that you lack confidence or appear very nervous. If you sit firmly in your seat, spread your palms out and rest them comfortably in your lap, you'll give off an air of calm and control.
Interview etiquette (1) Sincere enthusiasm. "Write" your confidence and enthusiasm on your face, while showing your sincerity to work in each other's units. (2) Luo Luo. To catch yourself, to respond calmly and calmly, no hurry, to answer questions. When you have a hard time answering a question, cushion it with two sentences: "That's a question I haven't really thought about in the past. From what I just saw, I think..." At this point, the mind will quickly sum up a few "I think". If you can't find an answer, say what you know and then admit that something hasn't been thought through. The examiner is not necessarily concerned about the problem itself, if you can calmly talk about their own ideas, although incomplete, very immature, will not affect the overall situation. (3) Careful thinking before answering questions, you should think a little about what you want to say, you can say that you have thought well, you have not thought clearly, you do not say, or say less, do not ramble, bombastic, irrelevant, and meaningless.
1, all joy, do not whisper most of the banquet guests are more, so you should try to talk about some of the topics that most people can participate in, get the recognition of most people. Because of personal interests, hobbies, knowledge of different, so the topic as far as possible not too biased, to avoid egotism, south, boundless, there is a stray phenomenon, and ignore the people. In particular, try not to whisper with people, give others a sense of mystery, often produce "just the two of you" jealousy, affecting the effect of drinking. 2, aiming at the guest and host, grasp the overall situation most of the banquet has a theme, that is, the purpose of drinking. When you go to the banquet, you should first look around at your expressions, distinguish the primary and secondary, do not simply drink for the sake of drinking, and lose a good opportunity to make friends, and do not let some sensationalist drinkers disturb the meaning of the host. 3, proper language, humor spilled on the table can show a person's talent, common sense, accomplishment and social demeanor, sometimes a humorous language, will leave a deep impression on the guests, make people invisible to you have a good impression. Therefore, it is important to know what to say and when to say it, and to use appropriate language and humor. 4, moderate exhortations, do not insist on the wine table often encounter the phenomenon of exhortations, some people always like the wine field as a battlefield, try to persuade others to drink a few cups, think that not to drink the amount is not real." "To wine as a hero" is OK for people who can drink a lot, but it is difficult for those who can drink a little, and sometimes excessive persuasion will completely destroy the original feelings of friends. 5, toast orderly, the main and secondary toast is also a learning. Under normal circumstances, the toast should be in order of age, position, guest and host status, and the order of the toast must be fully considered before the toast. In order to drink with unfamiliar people, you should first inquire about the identity or pay attention to how others are called, and you should know this in mind to avoid embarrassment or hurt feelings. When toasting, we must grasp the order of toasting. When a guest is at the table, it is natural to be more respectful to him, but note that if there is a higher status or older person present, you should not only be respectful to those who can help you, but also to toast the venerable elder first, otherwise it will make everyone very embarrassed. 6, To understand people in order to get everyone's appreciation at the wine table, you must learn to observe. Because to communicate with people, we must understand the people's hearts, left and right, in order to play a good role in the wine table. 7, edge gradually shoot, sit down at the banquet to see the occasion, correctly evaluate their own strength, do not be too impulsive, try to retain some alcohol and speaking sense of proportion, neither let others look down on themselves and do not reveal themselves too much, choose the appropriate opportunity, gradually radiate their edge, in order to sit down, do not give others the idea of "on this ability", So that people do not underestimate your strength.
How to navigate the workplace, you should know the workplace etiquette.